Skills for future success
The Financial Services Skills Commission is an independent, not for profit, member-led body, representing the UK’s financial services sector on skills. We work directly with the sector to ensure that businesses have the talent and skills they need for the future.
About us
WHAT WE DO
Our aim is to ensure that the financial services sector has the talent and skills it needs for the future.
Forging Paths to Excellence
Through our work, we are addressing the major skills gaps impacting the sector, and finding solutions to issues around attracting and retaining talent.
Prioritise a reskilling approach, underpinned by improved long-term forecasting of future skills needs
Embed a reskilling approach by creation of actionable tools and content and sharing best practice
Broaden the pool of talent through improved attraction, recruitment, retention and diversity & inclusion
Act as the collective voice of the sector and convenor on skills matters
The Skills Challenge
Skills gaps in financial services are impacting on productivity, growth and competitiveness. Technological advancements, demographic shifts and changing consumer expectations are augmenting the skills that we need our people to have. Skills gaps have been growing and, if left unchecked, will limit our ability to innovate, grow and serve our customers.
73%
of roles in the sector are highly-skilled compared with 52% in 2004
2nd
largest skills gap of any UK sector
160,000
of our people need to be upskilled
Explore More
Future Skills Report 2025
This report highlights skills that the sector needs for future success. The report presents robust, data-driven research and showcases the latest skills trends, based on analysis collected from member firms and the wider industry.
Skills Gap Analysis Toolkit
The Skills Gap Analysis toolkit is designed to support Financial Services organisations identify the skills they will need in the future.
Reskilling Business Case
Reskilling staff can create cost savings of up to £49,100 per employee compared to recruiting or making a role redundant.
Future Skills Framework
This Framework identifies those skills where there are acute skills shortages or where there is rapid and growing demand.
Skills-Based Organisation Framework
Developed with our members, and supported by PwC, our framework provides practical guidance on embracing the skills-based approach and achieving tangible progress.
People + Technology report
This report produces new insights into how our workforce is changing. It offers practical recommendations to intensify actions and create skills-based organisations that can adapt to the tech-driven, people centred future we see approaching over the next decade.